Artificial Intelligence (AI) – A little information for our patients
AI tools such as ChatGPT & Co-Pilot are becoming part of everyday life and can be useful for answering general questions, understanding health information, preparing for appointments and helping with letters or emails.
A few things to remember when using AI:
- Always check that the information provided is accurate, as AI can sometimes get things wrong.
- Don't rely on AI to diagnose symptoms or make decisions about your treatment. Always seek advice from an appropriate healthcare professional.
- Avoid entering personal or confidential medical information into publicly available AI tools.
How does 30 Kingsway Surgery use AI?
The practice may use appropriately approved AI tools to assist with certain administrative tasks, preparing general information and improving written communications. AI is a supporting tool and does not replace the knowledge, experience or professional judgement of our staff.
Protecting your confidentiality
Patient confidentiality and data protection are extremely important to us. We do not enter identifiable patient details or confidential medical information into publicly available AI tools. Any AI technology used by the practice must meet appropriate NHS information governance and data protection requirements.
Any AI-assisted work is checked by an appropriate member of staff before being used or shared.
AI can be helpful when used responsibly, but your privacy, safety and individual care will always remain our priority.
30 Kingsway Surgery