NHS Friends and Family Test (FFT)
Last Updated: Wednesday, 04 November 2026Friends and Family Test results
Below are our Friends and Family Test (FFT) results from previous months.
| Responses | July | September | Octobber |
| 1 Extremely likely | 29 | 58 | 86 |
| 2 Likely | 5 | 13 | 8 |
| 3 Neither likely or unlikely | 1 | 1 | 2 |
| 4 Unlikely | 0 | 2 | 1 |
| 5 Extremely unlikely | 2 | 1 | 1 |
| 6 Don’t know | 0 | 0 | 0 |
| Summary Scores | |||
| Positive | 91% | 95% | 96% |
| Negative | 6% | 4% | 2% |
| Neutral | 3% | 1% | 2% |
Actions resulting from FFT feedback
Here are some of things we have changed about the surgery as a result of feedback received via the FFT survey.
- We have upgraded the telephone system
- We have employed a salaried GP
- We have appointed a new ANP for more appointments
- We currently have 3 trainee GP's