Skip to main content

NHS Friends and Family Test (FFT)



Friends and Family Test results

Below are our Friends and Family Test (FFT) results from previous months.

 

Responses August September October
1 Extremely likely 35 23 127
2 Likely 3 4 16
3 Neither likely or unlikely 2 0 2
4 Unlikely 1 0 0
5 Extremely unlikely 3 1 1
6 Don’t know 0 0 0
       
Summary Scores      
Positive 86% 96% 98%
Negative 9% 4% 1%
Neutral  5% 0% 1%

Actions resulting from FFT feedback

Here are some of things we have changed about the surgery as a result of feedback received via the FFT survey.

  • We have upgraded the telephone system 
  • We have employed a salaried GP